Frequently Asked Questions
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  • How are you deciding what resorts to reopen?

    We are closely monitoring state and local orders and conditions to determine the right time to reopen each resort, and will reopen them on an individual basis and with a limited occupancy.

  • What are we doing to ensure owners are able to book at the destinations they want?

    Owner reservations are being prioritized above all other reservations. Guests, exchange, and rental reservations will be canceled in order to give owners sole access to resorts during this initial reopening phase.

    There are some instances where owner reservations may be cancelled in order to remain within the limited occupancy guidelines and practice safe social distancing measures. Several factors are being taken into consideration as we identify reservations to cancel such as when the reservation was booked and reservation dates. We are doing everything we can to ensure owners on-site will have a safe and enjoyable vacation during their stay.

  • How will I know if my upcoming reservation has been impacted?

    We’ll notify you via email if you have a reservation that will be impacted, whether it be at a resort still temporarily closed or with limited occupancy due to social distancing measures put in place. We will cancel your reservation for you – you do not need to take any action. Your vacation points, housekeeping credits, and reservation transaction(s) will be returned to your account within 72 hours. 

    We would love to help you book a future vacation and provide personalized travel suggestions for your next trip. Tell us more about your upcoming travel plans, and we’ll reach out to help get you on your next vacation.

  • What will happen if my guest confirmation is cancelled?

    If your guest confirmation is cancelled due to limited occupancy at resorts or extended temporary closures, your vacation points, housekeeping credits, reservation transaction(s), and any other fees associated with the reservations will be returned to your account within 72 hours of cancelation. Guest confirmations will only be returned for canceled reservations at resorts beginning to accept arrivals as of May 26, 2020. 

  • Will the pools and other amenities be open as resorts reopen?

    During this initial phase of reopening, amenities such as pools, spas, restaurants and bars, game rooms, activity centers, and business centers will be temporarily closed order to practice safe social distancing measures.

  • Will there be enhanced cleaning at resorts?

    We have implemented enhanced cleaning protocols and disinfecting measures, including the use of hospital-grade, virus-killing products approved by the CDC and the U.S. Environmental Protection Agency.  Other enhanced measures include:

    Multiple cleaning stations with hand sanitizer and disinfectant wipes.
    Furniture spacing to encourage hanging out at a safe distance in common areas.
    Frequent cleaning and disinfection of public spaces and high-touch items.
    Protective masks per local and regional requirements (which we’ll be happily smiling under).  We encourage you to also bring your own masks for your personal safety and the safety of others.
    Check-in calls – we’ll give you a ring to make your arrival easier and breezier.
    Text notifications when your suite is ready.

    Visit VacationReady.com to learn more. 

Phased Resort Reopenings
International Phased Resort Reopenings

Resort Closures

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  • Arkansas

    Fairfield Bay
    Club Wyndham Resort at Fairfield Bay - Accepting New Reservations 6/15/2020

  • California

    Anaheim
    Club Wyndham Anaheim - Accepting New Reservations 7/31/2020
    Club Wyndham Dolphin’s Cove - Accepting New Reservations 7/31/2020
    Peacock Suites - Accepting New Reservations 6/15/2020
    WorldMark Anaheim - Accepting New Reservations 7/31/2020
    WorldMark Dolphin’s Cove - Accepting New Reservations 7/31/2020

    Angel’s Camp
    Club Wyndham Angel’s Camp - Accepting New Reservations 7/31/2020
    WorldMark Angel’s Camp - Accepting New Reservations 7/31/2020

    Bass Lake
    WorldMark Bass Lake - Accepting New Reservations 7/31/2020

    Big Bear
    WorldMark Big Bear - Accepting New Reservations 7/31/2020

    Indio
    Club Wyndham Indio - Accepting New Reservations 6/30/2020
    WorldMark Indio - Accepting New Reservations 6/30/2020

    Marina
    WorldMark Marina Dunes - Accepting New Reservations 7/31/2020

    Napa
    Vino Bello Resort - Accepting New Reservations 6/30/2020

    Nice
    WorldMark Clear Lake - Accepting New Reservations 7/31/2020

    Oceanside
    Club Wyndham Oceanside Pier - Accepting New Reservations 7/31/2020
    WorldMark Oceanside - Accepting New Reservations 7/31/2020

    Palm Springs
    WorldMark Cathedral City - Accepting New Reservations 6/30/2020
    WorldMark Palm Springs - Accepting New Reservations 6/30/2020
    WorldMark Palm Springs - Plaza Resort and Spa - Accepting New Reservations 6/30/2020

    Pismo Beach
    WorldMark Pismo Beach - Accepting New Reservations 7/31/2020

    San Diego
    Club Wyndham Harbour Lights - Accepting New Reservations 7/31/2020
    Inn at the Park - Accepting New Reservations 6/15/2020
    WorldMark San Diego - Balboa Park - Accepting New Reservations 6/15/2020
    WorldMark San Diego - Inn at the Park - Accepting New Reservations 7/31/2020
    WorldMark San Diego - Mission Valley - Accepting New Reservations 7/31/2020

    San Francisco
    Club Wyndham Canterbury - Accepting New Reservations 6/15/2020
    Inn at the Opera - Accepting New Reservations 6/15/2020
    Suites at Fisherman’s Wharf - Accepting New Reservations 6/30/2020
    The Donatello - Accepting New Reservations 6/15/2020
    WorldMark San Francisco - Accepting New Reservations 6/15/2020

    Solvang
    WorldMark Solvang - Accepting New Reservations 7/31/2020

    Ventura
    Club Wyndham Harbortown Point - Accepting New Reservations 6/15/2020

    Windsor
    WorldMark Windsor - Accepting New Reservations 7/31/2020

  • Florida

    Fort Lauderdale 
    Club Wyndham Palm-Aire - Accepting New Reservations 7/31/2020
    Club Wyndham Royal Vista - Accepting New Reservations 7/31/2020
    Club Wyndham Santa Barbara - Accepting New Reservations 7/31/2020
    Club Wyndham Sea Gardens - Accepting New Reservations 7/31/2020
    WorldMark Palm-Aire - Accepting New Reservations 7/31/2020
    WorldMark Santa Barbara - Accepting New Reservations 7/31/2020
    WorldMark Sea Gardens  - Accepting New Reservations 7/31/2020

  • Georgia

    Villa Rica
    Fairfield Plantation - Accepting New Reservations 6/15/2020

  • Hawaii

    Honolulu
    Club Wyndham at Waikiki Beach Walk® - Accepting New Reservations 7/31/2020
    Club Wyndham Royal Garden at Waikiki - Accepting New Reservations 7/5/2020
    Outrigger Waikiki Beach Resort - Accepting New Reservations 6/15/2020
    Waikiki Marina Resort at the Ilikai - Accepting New Reservations 7/5/2020

    Kailua-Kona
    Club Wyndham Kona Hawaiian Resort - Accepting New Reservations 7/5/2020
    Club Wyndham Mauna Loa Village - Accepting New Reservations 7/5/2020
    Club Wyndham Royal Sea Cliff - Accepting New Reservations 7/11/2020
    Holua Resort at the Mauna Loa Village - Accepting New Reservations 7/5/2020
    Kona Coast Resort - Accepting New Reservations 7/5/2020
    WorldMark Kona - Accepting New Reservations 11/30/2020

    Kapa’a
    Kauai Coast Resort at the Beachboy - Accepting New Reservations 6/30/2020
    WorldMark Kapa’a Shore - Accepting New Reservations 7/31/2020

    Kauai
    Kauai Beach Villas - Accepting New Reservations 7/5/2020

    Kihei
    WorldMark Kihei - Accepting New Reservations 7/31/2020

    Koloa
    Lawai Beach Resort - Accepting New Reservations 7/5/2020
    Outrigger Kiahuna Plantation - Accepting New Reservations 6/15/2020

    Lahain
    Outrigger Royal Kahana - Accepting New Reservations 6/15/2020
    WorldMark Valley Isle - Accepting New Reservations 7/31/2020

    Princeville
    Club Wyndham Bali Hai Villas - Accepting New Reservations 7/5/2020
    Club Wyndham Ka Eo Kai - Accepting New Reservations 7/5/20200
    Club Wyndham Shearwater - Accepting New Reservations 6/30/2020
    Makai Club - Accepting New Reservations 7/5/2020
    Makai Club Cottage - Accepting New Reservations 7/5/2020
    The Cliffs Club - Accepting New Reservations 6/30/2020

    Waikoloa
    Paniolo Greens - Accepting New Reservations 7/5/2020

  • Illinois

    Galena
    Club Wyndham Galena - Accepting New Reservations 6/30/2020
    WorldMark Galena - Accepting New Reservations 6/30/2020

  • Louisiana

    New Orleans 
    Club Wyndham Avenue Plaza - Accepting New Reservations 7/6/2020
    Club Wyndham La Belle Maison - Accepting New Reservations 7/6/2020
    WorldMark New Orleans - Avenue Plaza - Accepting New Reservations 7/6/2020

  • Maryland

    National Harbor
    Club Wyndham National Harbor - Accepting New Reservations 7/5/2020

  • Massachusetts

    Boston
    Wyndham Boston Beacon Hill - Accepting New Reservations 6/15/2020

    The Berkshires 
    Club Wyndham Bentley Brook - Accepting New Reservations 6/15/2020

  • Missouri

    Lake Ozark
    Vintage Landing at Four Seasons - Accepting New Reservations 6/30/2020

  • Nevada

    Las Vegas
    Harrah's Las Vegas - Accepting New Reservations after 6/15/2020

  • New Hampshire

    Francestown 
    Crotched Mountain Resort - Accepting New Reservations 6/30/2020

  • New Mexico

    Angel Fire
    Angel Fire – Cabin Share I - Accepting New Reservations 6/30/2020
    Angel Fire Resort - Accepting New Reservations 6/30/2020

    Red River 
    WorldMark Red River - Accepting New Reservations 6/15/2020

    Santa Fe 
    WorldMark Santa Fe - Accepting New Reservations 6/15/2020

    Taos 
    Club Wyndham Taos - Accepting New Reservations 6/15/2020
    WorldMark Taos - Accepting New Reservations 6/15/2020

  • New Jersey

    Atlantic City 
    Club Wyndham Skyline Tower - Accepting New Reservations 6/15/2020

  • New York

    New York City 
    Club Wyndham Midtown 45 - Accepting New Reservations 6/30/2020

  • Oregon

    Bend 
    WorldMark Bend - Seventh Mountain Resort - Accepting New Reservations 7/31/2020

    Depoe Bay 
    WorldMark Depoe Bay - Accepting New Reservations 7/31/2020

    Gleneden Beach 
    WorldMark Gleneden - Accepting New Reservations 7/31/2020

    Klamath Falls 
    WorldMark Running Y - Accepting New Reservations 7/31/2020

    Newport 
    WorldMark Schooner Landing - Accepting New Reservations 6/15/2020

    Portland 
    Club Wyndham Portland Waterfront Park - Accepting New Reservations 7/31/2020
    WorldMark Portland - Waterfront Park - Accepting New Reservations 7/31/2020

    Redmond 
    WorldMark Eagle Crest - Accepting New Reservations 7/31/2020

    Seaside 
    WorldMark Seaside - Accepting New Reservations 7/31/2020

    Welches 
    Whispering Woods Resort - Accepting New Reservations 6/30/2020

  • Pennsylvania

    Shawnee-on-Delaware 
    Club Wyndham Shawnee Village - Accepting New Reservations 6/15/2020
    WorldMark Shawnee Village - Accepting New Reservations 6/15/2020

    Pittsburgh
    Wyndham Grand Pittsburgh Downtown - Accepting New Reservations 6/15/2020

  • Puerto Rico

    Rio Grande
    Margaritaville Vacation Club by Wyndham - Rio Mar - Accepting New Reservations 7/6/2020

  • Rhode Island

    Newport
    Club Wyndham Bay Voyage Inn - Accepting New Reservations 7/31/2020
    Club Wyndham Inn on Long Wharf - Accepting New Reservations 7/31/2020
    Club Wyndham Inn on the Harbor - Accepting New Reservations 7/31/2020
    Club Wyndham Long Wharf - Accepting New Reservations 7/31/2020
    Club Wyndham Newport Onshore - Accepting New Reservations 7/31/2020
    Club Wyndham Newport Overlook - Accepting New Reservations 7/31/2020

  • Tennessee

    Pigeon Forge
    Margaritaville Island Resort Pigeon Forge - Accepting New Reservations 6/30/2020

  • U.S. Virgin Islands

    St. Thomas 
    Limetree Beach Resort by Club Wyndham- Accepting New Reservations 8/31/2020

  • Vermont

    Smugglers’ Notch 
    Club Wyndham Smugglers' Notch Vermont - Accepting New Reservations 6/30/2020

  • Virginia

    Alexandria
    Club Wyndham Old Town Alexandria - Accepting New Reservations 7/5/2020

    Williamsburg
    Club Wyndham Governor’s Green Club - Accepting New Reservations 7/5/2020
    Club Wyndham Kingsgate - Accepting New Reservations 6/15/2020
    Club Wyndham Patriots' Place - Accepting New Reservations 6/15/2020

  • Washington

    Birch Bay
    WorldMark Birch Bay - Accepting New Reservations 7/31/2020
    WorldMark Blaine - Accepting New Reservations 7/31/2020

    Deer Harbor
    WorldMark Deer Harbor - Accepting New Reservations 7/31/2020

    Chelan
    WorldMark Chelan - Lake House - Accepting New Reservations 7/31/2020
    WorldMark Chelan Shores - Accepting New Reservations 7/31/2020

    Leavenworth
    WorldMark Leavenworth - Accepting New Reservations 7/31/2020

    Long Beach
    WorldMark Long Beach - Accepting New Reservations 7/31/2020

    Ocean Park
    WorldMark Surfside Inn - Accepting New Reservations 7/31/2020

    Ocean Shores
    WorldMark Mariner Village - Accepting New Reservations 7/31/2020

    Port Townsend
    WorldMark Discovery Bay - Accepting New Reservations 7/31/2020

    Seattle
    WorldMark Seattle - The Camlin - Accepting New Reservations 7/31/2020

Additional International Resort Closures
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  • Australia

    Ballarat
    Club Wyndham Ballarat - Accepting New Reservations 6/15/2020

    Coffs Harbour
    Ramada Resort Coffs Harbour- Treetops - Accepting New Reservations 6/15/2020
    Ramada Resort Coffs Harbour- Terraces - Accepting New Reservations 6/15/2020

    Dinner Plain
    Club Wyndham Dinner Plain - Accepting New Reservations 6/15/2020
    Ramada Resort Dinner Plain, Mt. Hotham - Accepting New Reservations 6/15/2020

    Dunsborough - Accepting New Reservations 6/15/2020
    Ramada Resort Dunesborough

    Golden Beach
    Ramada Resort Golden Beach - Accepting New Reservations 6/15/2020

    Kirra Beach
    Wyndham Vacation Resorts Asia Pacific Kirra Beach - Accepting New Reservations 6/15/2020

    Lakes Entrance
    WorldMark South Pacific Club by Wyndham Lakes Entrance - Accepting New Reservations 6/15/2020

    Marcoola Beach
    Wyndham Vacation Resorts Asia Pacific Marcoola Beach - Accepting New Reservations 6/15/2020

    Melbourne
    Wyndham Vacation Resorts Asia Pacific Melbourne - Accepting New Reservations 6/15/2020

    Perth
    Club Wyndham Perth - Accepting New Reservations 6/15/2020
    Ramada Perth, The Outram - Accepting New Reservations 6/15/2020

    Phillip Island
    WorldMark South Pacific Club by Wyndham at Ramada Phillip Island - Accepting New Reservations 6/15/2020

    Pokolbin Hill
    WorldMark South Pacific Club By Wyndham Pokolbin Hill - Accepting New Reservations 6/15/2020

    Port Douglas
    Wyndham Vacation Resorts Asia Pacific Port Douglas - Accepting New Reservations 6/15/2020

    Port Mccquarie
    WorldMark South Pacific Club by Wyndham Port Mccquarie - Accepting New Reservations 6/15/2020
    Ramada Resort Flynns Beach - Accepting New Reservations 6/15/2020

    Port Stephens
    WorldMark South Pacific Club by Wyndham at Ramada Resort Shoal Bay - Accepting New Reservations 6/15/2020

    Salamander Bay
    WorldMark South Pacific Club by Wyndham Port Stephens - Accepting New Reservations 6/15/2020

    Sebastopol
    Ramada Resort Ballarat - Accepting New Reservations 6/15/2020

    Seven Mile Beach
    Ramada Resort Seven Mile Beach - Accepting New Reservations 6/15/2020

    Surfers Paradise
    Wyndham Vacation Resorts Asia Pacific Crown Towers - Accepting New Reservations 6/15/2020
    Wyndham Vacation Resorts Asia Pacific Surfers Paradise - Accepting New Reservations 6/15/2020

    Sydney
    Club Wyndham Sydney Suites - Accepting New Reservations 6/15/2020

    Torquay
    Club Wyndham Torquay - Accepting New Reservations 6/15/2020
    Wyndham Vacation Resorts Asia Pacific Torquay - Accepting New Reservations 6/15/2020

    Whiterock
    WorldMark South Pacific Club by Wyndham Carins - Accepting New Reservations 6/15/2020

  • Canada

    British Columbia
    Mountainside Lodge - Accepting New Reservations 6/30/2020
    WorldMark Whistler - Cascade Lodge - Accepting New Reservations 7/31/2020
    WorldMark Whistler - Sundance - Accepting New Reservations 7/31/2020
    WorldMark Vancouver - The Canadian - Accepting New Reservations 7/31/2020
    WorldMark Victoria - Accepting New Reservations 7/31/2020

  • Fiji

    Denarau Island
    Club Wyndham Denarau Island - Accepting New Reservations 6/30/2020
    WorldMark Fiji - Accepting New Reservations 6/30/2020

  • Mexico

    Cozumel
    El Cid La Ceiba Beach Hotel - Accepting New Reservations 6/30/2020

    Isla Mujere
    WorldMark Isla Mujeres - Accepting New Reservations 7/31/2020

    Mazatlan
    El Cid Granada Hotel & Country Club - Accepting New Reservations 6/30/2020
    El Cid Marina Beach Hotel & Yacht Club - Accepting New Reservations 6/30/2020
    El Cid El Moro Beach Hotel - Accepting New Reservations 6/30/2020

    Puerto Vallarta
    Plaza Pelicanos Grand Beach Resort - Accepting New Reservations 6/30/2020
    Sunset Plaza Beach Resort & Spa - Accepting New Reservations 6/30/2020

    Rosarito
    WorldMark La Paloma - Accepting New Reservations 6/30/2020

    San Jose Del Cabo
    WorldMark Coral Baja - Accepting New Reservations 6/30/2020

    Zihuatanejo
    WorldMark Zihuatanejo - Accepting New Reservations 6/30/2020

  • New Zealand

    Lake Wanaka
    Club Wyndham Wanaka (Ramada Resort Wanaka) - Accepting New Reservations 6/15/2020

    Rotorua
    Ramada Resort by Wyndham Rotorua Marama - Accepting New Reservations 6/15/2020

Currently closed through June 1, 2020 and subject to change according to local conditions and regulations.

Wyndham Dreamland – Bali

Wyndham Sundancer – Lombok

Wyndham Grand Kalim Bay – Phuket

Wyndham Sea Pearl – Phuket

Club Wyndham Tuscany

Club Wyndham Normandy

Club Wyndham Bavaria

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