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      Frequently Asked Questions
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      • How are you deciding what resorts to reopen?

        We are closely monitoring state and local orders and conditions to determine the right time to reopen each resort, and will reopen them on an individual basis and with a limited occupancy.

      • What are we doing to ensure owners are able to book at the destinations they want?

        Owner reservations are being prioritized above all other reservations. Guests, exchange, and rental reservations will be canceled in order to give owners sole access to resorts during this initial reopening phase.

        There are some instances where owner reservations may be cancelled in order to remain within the limited occupancy guidelines and practice safe social distancing measures. Several factors are being taken into consideration as we identify reservations to cancel such as when the reservation was booked and reservation dates. We are doing everything we can to ensure owners on-site will have a safe and enjoyable vacation during their stay.

      • How will I know if my upcoming reservation has been impacted?

        We’ll notify you via email if you have a reservation that will be impacted, whether it be at a resort still temporarily closed or with limited occupancy due to social distancing measures put in place. We will cancel your reservation for you – you do not need to take any action. Your vacation points, housekeeping credits, and reservation transaction(s) will be returned to your account within 72 hours. 

        We would love to help you book a future vacation and provide personalized travel suggestions for your next trip. Tell us more about your upcoming travel plans, and we’ll reach out to help get you on your next vacation.

      • What will happen if my guest confirmation is cancelled?

        If your guest confirmation is cancelled due to limited occupancy at resorts or extended temporary closures, your vacation points, housekeeping credits, reservation transaction(s), and any other fees associated with the reservations will be returned to your account within 72 hours of cancelation. Guest confirmations will only be returned for canceled reservations at resorts beginning to accept arrivals as of May 26, 2020. 

      • Will the pools and other amenities be open as resorts reopen?

        During this initial phase of reopening, amenities such as pools, spas, restaurants and bars, game rooms, activity centers, and business centers will be temporarily closed order to practice safe social distancing measures.

      • Will there be enhanced cleaning at resorts?

        We have implemented enhanced cleaning protocols and disinfecting measures, including the use of hospital-grade, virus-killing products approved by the CDC and the U.S. Environmental Protection Agency.  Other enhanced measures include:

        Multiple cleaning stations with hand sanitizer and disinfectant wipes.
        Furniture spacing to encourage hanging out at a safe distance in common areas.
        Frequent cleaning and disinfection of public spaces and high-touch items.
        Protective masks per local and regional requirements (which we’ll be happily smiling under).  We encourage you to also bring your own masks for your personal safety and the safety of others.
        Check-in calls – we’ll give you a ring to make your arrival easier and breezier.
        Text notifications when your suite is ready.

        Visit VacationReady.com to learn more. 

      Phased Resort Reopenings
      International Phased Resort Reopenings

      Resort Closures

        Expand All
      • Arkansas

        Fairfield Bay
        Club Wyndham Resort at Fairfield Bay - Accepting New Reservations 6/15/2020

      • California

        Anaheim
        Club Wyndham Anaheim - Accepting New Reservations 7/31/2020
        Club Wyndham Dolphin’s Cove - Accepting New Reservations 7/31/2020
        Peacock Suites - Accepting New Reservations 6/15/2020
        WorldMark Anaheim - Accepting New Reservations 7/31/2020
        WorldMark Dolphin’s Cove - Accepting New Reservations 7/31/2020

        Angel’s Camp
        Club Wyndham Angel’s Camp - Accepting New Reservations 7/31/2020
        WorldMark Angel’s Camp - Accepting New Reservations 7/31/2020

        Bass Lake
        WorldMark Bass Lake - Accepting New Reservations 7/31/2020

        Big Bear
        WorldMark Big Bear - Accepting New Reservations 7/31/2020

        Indio
        Club Wyndham Indio - Accepting New Reservations 6/30/2020
        WorldMark Indio - Accepting New Reservations 6/30/2020

        Marina
        WorldMark Marina Dunes - Accepting New Reservations 7/31/2020

        Napa
        Vino Bello Resort - Accepting New Reservations 6/30/2020

        Nice
        WorldMark Clear Lake - Accepting New Reservations 7/31/2020

        Oceanside
        Club Wyndham Oceanside Pier - Accepting New Reservations 7/31/2020
        WorldMark Oceanside - Accepting New Reservations 7/31/2020

        Palm Springs
        WorldMark Cathedral City - Accepting New Reservations 6/30/2020
        WorldMark Palm Springs - Accepting New Reservations 6/30/2020
        WorldMark Palm Springs - Plaza Resort and Spa - Accepting New Reservations 6/30/2020

        Pismo Beach
        WorldMark Pismo Beach - Accepting New Reservations 7/31/2020

        San Diego
        Club Wyndham Harbour Lights - Accepting New Reservations 7/31/2020
        Inn at the Park - Accepting New Reservations 6/15/2020
        WorldMark San Diego - Balboa Park - Accepting New Reservations 6/15/2020
        WorldMark San Diego - Inn at the Park - Accepting New Reservations 7/31/2020
        WorldMark San Diego - Mission Valley - Accepting New Reservations 7/31/2020

        San Francisco
        Club Wyndham Canterbury - Accepting New Reservations 6/15/2020
        Inn at the Opera - Accepting New Reservations 6/15/2020
        Suites at Fisherman’s Wharf - Accepting New Reservations 6/30/2020
        The Donatello - Accepting New Reservations 6/15/2020
        WorldMark San Francisco - Accepting New Reservations 6/15/2020

        Solvang
        WorldMark Solvang - Accepting New Reservations 7/31/2020

        Ventura
        Club Wyndham Harbortown Point - Accepting New Reservations 6/15/2020

        Windsor
        WorldMark Windsor - Accepting New Reservations 7/31/2020

      • Florida

        Fort Lauderdale 
        Club Wyndham Palm-Aire - Accepting New Reservations 7/31/2020
        Club Wyndham Royal Vista - Accepting New Reservations 7/31/2020
        Club Wyndham Santa Barbara - Accepting New Reservations 7/31/2020
        Club Wyndham Sea Gardens - Accepting New Reservations 7/31/2020
        WorldMark Palm-Aire - Accepting New Reservations 7/31/2020
        WorldMark Santa Barbara - Accepting New Reservations 7/31/2020
        WorldMark Sea Gardens  - Accepting New Reservations 7/31/2020

      • Georgia

        Villa Rica
        Fairfield Plantation - Accepting New Reservations 6/15/2020

      • Hawaii

        Honolulu
        Club Wyndham at Waikiki Beach Walk® - Accepting New Reservations 7/31/2020
        Club Wyndham Royal Garden at Waikiki - Accepting New Reservations 7/5/2020
        Outrigger Waikiki Beach Resort - Accepting New Reservations 6/15/2020
        Waikiki Marina Resort at the Ilikai - Accepting New Reservations 7/5/2020

        Kailua-Kona
        Club Wyndham Kona Hawaiian Resort - Accepting New Reservations 7/5/2020
        Club Wyndham Mauna Loa Village - Accepting New Reservations 7/5/2020
        Club Wyndham Royal Sea Cliff - Accepting New Reservations 7/11/2020
        Holua Resort at the Mauna Loa Village - Accepting New Reservations 7/5/2020
        Kona Coast Resort - Accepting New Reservations 7/5/2020
        WorldMark Kona - Accepting New Reservations 11/30/2020

        Kapa’a
        Kauai Coast Resort at the Beachboy - Accepting New Reservations 6/30/2020
        WorldMark Kapa’a Shore - Accepting New Reservations 7/31/2020

        Kauai
        Kauai Beach Villas - Accepting New Reservations 7/5/2020

        Kihei
        WorldMark Kihei - Accepting New Reservations 7/31/2020

        Koloa
        Lawai Beach Resort - Accepting New Reservations 7/5/2020
        Outrigger Kiahuna Plantation - Accepting New Reservations 6/15/2020

        Lahain
        Outrigger Royal Kahana - Accepting New Reservations 6/15/2020
        WorldMark Valley Isle - Accepting New Reservations 7/31/2020

        Princeville
        Club Wyndham Bali Hai Villas - Accepting New Reservations 7/5/2020
        Club Wyndham Ka Eo Kai - Accepting New Reservations 7/5/20200
        Club Wyndham Shearwater - Accepting New Reservations 6/30/2020
        Makai Club - Accepting New Reservations 7/5/2020
        Makai Club Cottage - Accepting New Reservations 7/5/2020
        The Cliffs Club - Accepting New Reservations 6/30/2020

        Waikoloa
        Paniolo Greens - Accepting New Reservations 7/5/2020

      • Illinois

        Galena
        Club Wyndham Galena - Accepting New Reservations 6/30/2020
        WorldMark Galena - Accepting New Reservations 6/30/2020

      • Louisiana

        New Orleans 
        Club Wyndham Avenue Plaza - Accepting New Reservations 7/6/2020
        Club Wyndham La Belle Maison - Accepting New Reservations 7/6/2020
        WorldMark New Orleans - Avenue Plaza - Accepting New Reservations 7/6/2020

      • Maryland

        National Harbor
        Club Wyndham National Harbor - Accepting New Reservations 7/5/2020

      • Massachusetts

        Boston
        Wyndham Boston Beacon Hill - Accepting New Reservations 6/15/2020

        The Berkshires 
        Club Wyndham Bentley Brook - Accepting New Reservations 6/15/2020

      • Missouri

        Lake Ozark
        Vintage Landing at Four Seasons - Accepting New Reservations 6/30/2020

      • Nevada

        Las Vegas
        Harrah's Las Vegas - Accepting New Reservations after 6/15/2020

      • New Hampshire

        Francestown 
        Crotched Mountain Resort - Accepting New Reservations 6/30/2020

      • New Mexico

        Angel Fire
        Angel Fire – Cabin Share I - Accepting New Reservations 6/30/2020
        Angel Fire Resort - Accepting New Reservations 6/30/2020

        Red River 
        WorldMark Red River - Accepting New Reservations 6/15/2020

        Santa Fe 
        WorldMark Santa Fe - Accepting New Reservations 6/15/2020

        Taos 
        Club Wyndham Taos - Accepting New Reservations 6/15/2020
        WorldMark Taos - Accepting New Reservations 6/15/2020

      • New Jersey

        Atlantic City 
        Club Wyndham Skyline Tower - Accepting New Reservations 6/15/2020

      • New York

        New York City 
        Club Wyndham Midtown 45 - Accepting New Reservations 6/30/2020

      • Oregon

        Bend 
        WorldMark Bend - Seventh Mountain Resort - Accepting New Reservations 7/31/2020

        Depoe Bay 
        WorldMark Depoe Bay - Accepting New Reservations 7/31/2020

        Gleneden Beach 
        WorldMark Gleneden - Accepting New Reservations 7/31/2020

        Klamath Falls 
        WorldMark Running Y - Accepting New Reservations 7/31/2020

        Newport 
        WorldMark Schooner Landing - Accepting New Reservations 6/15/2020

        Portland 
        Club Wyndham Portland Waterfront Park - Accepting New Reservations 7/31/2020
        WorldMark Portland - Waterfront Park - Accepting New Reservations 7/31/2020

        Redmond 
        WorldMark Eagle Crest - Accepting New Reservations 7/31/2020

        Seaside 
        WorldMark Seaside - Accepting New Reservations 7/31/2020

        Welches 
        Whispering Woods Resort - Accepting New Reservations 6/30/2020

      • Pennsylvania

        Shawnee-on-Delaware 
        Club Wyndham Shawnee Village - Accepting New Reservations 6/15/2020
        WorldMark Shawnee Village - Accepting New Reservations 6/15/2020

        Pittsburgh
        Wyndham Grand Pittsburgh Downtown - Accepting New Reservations 6/15/2020

      • Puerto Rico

        Rio Grande
        Margaritaville Vacation Club by Wyndham - Rio Mar - Accepting New Reservations 7/6/2020

      • Rhode Island

        Newport
        Club Wyndham Bay Voyage Inn - Accepting New Reservations 7/31/2020
        Club Wyndham Inn on Long Wharf - Accepting New Reservations 7/31/2020
        Club Wyndham Inn on the Harbor - Accepting New Reservations 7/31/2020
        Club Wyndham Long Wharf - Accepting New Reservations 7/31/2020
        Club Wyndham Newport Onshore - Accepting New Reservations 7/31/2020
        Club Wyndham Newport Overlook - Accepting New Reservations 7/31/2020

      • Tennessee

        Pigeon Forge
        Margaritaville Island Resort Pigeon Forge - Accepting New Reservations 6/30/2020

      • U.S. Virgin Islands

        St. Thomas 
        Limetree Beach Resort by Club Wyndham- Accepting New Reservations 8/31/2020

      • Vermont

        Smugglers’ Notch 
        Club Wyndham Smugglers' Notch Vermont - Accepting New Reservations 6/30/2020

      • Virginia

        Alexandria
        Club Wyndham Old Town Alexandria - Accepting New Reservations 7/5/2020

        Williamsburg
        Club Wyndham Governor’s Green Club - Accepting New Reservations 7/5/2020
        Club Wyndham Kingsgate - Accepting New Reservations 6/15/2020
        Club Wyndham Patriots' Place - Accepting New Reservations 6/15/2020

      • Washington

        Birch Bay
        WorldMark Birch Bay - Accepting New Reservations 7/31/2020
        WorldMark Blaine - Accepting New Reservations 7/31/2020

        Deer Harbor
        WorldMark Deer Harbor - Accepting New Reservations 7/31/2020

        Chelan
        WorldMark Chelan - Lake House - Accepting New Reservations 7/31/2020
        WorldMark Chelan Shores - Accepting New Reservations 7/31/2020

        Leavenworth
        WorldMark Leavenworth - Accepting New Reservations 7/31/2020

        Long Beach
        WorldMark Long Beach - Accepting New Reservations 7/31/2020

        Ocean Park
        WorldMark Surfside Inn - Accepting New Reservations 7/31/2020

        Ocean Shores
        WorldMark Mariner Village - Accepting New Reservations 7/31/2020

        Port Townsend
        WorldMark Discovery Bay - Accepting New Reservations 7/31/2020

        Seattle
        WorldMark Seattle - The Camlin - Accepting New Reservations 7/31/2020

      Additional International Resort Closures
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      • Australia

        Ballarat
        Club Wyndham Ballarat - Accepting New Reservations 6/15/2020

        Coffs Harbour
        Ramada Resort Coffs Harbour- Treetops - Accepting New Reservations 6/15/2020
        Ramada Resort Coffs Harbour- Terraces - Accepting New Reservations 6/15/2020

        Dinner Plain
        Club Wyndham Dinner Plain - Accepting New Reservations 6/15/2020
        Ramada Resort Dinner Plain, Mt. Hotham - Accepting New Reservations 6/15/2020

        Dunsborough - Accepting New Reservations 6/15/2020
        Ramada Resort Dunesborough

        Golden Beach
        Ramada Resort Golden Beach - Accepting New Reservations 6/15/2020

        Kirra Beach
        Wyndham Vacation Resorts Asia Pacific Kirra Beach - Accepting New Reservations 6/15/2020

        Lakes Entrance
        WorldMark South Pacific Club by Wyndham Lakes Entrance - Accepting New Reservations 6/15/2020

        Marcoola Beach
        Wyndham Vacation Resorts Asia Pacific Marcoola Beach - Accepting New Reservations 6/15/2020

        Melbourne
        Wyndham Vacation Resorts Asia Pacific Melbourne - Accepting New Reservations 6/15/2020

        Perth
        Club Wyndham Perth - Accepting New Reservations 6/15/2020
        Ramada Perth, The Outram - Accepting New Reservations 6/15/2020

        Phillip Island
        WorldMark South Pacific Club by Wyndham at Ramada Phillip Island - Accepting New Reservations 6/15/2020

        Pokolbin Hill
        WorldMark South Pacific Club By Wyndham Pokolbin Hill - Accepting New Reservations 6/15/2020

        Port Douglas
        Wyndham Vacation Resorts Asia Pacific Port Douglas - Accepting New Reservations 6/15/2020

        Port Mccquarie
        WorldMark South Pacific Club by Wyndham Port Mccquarie - Accepting New Reservations 6/15/2020
        Ramada Resort Flynns Beach - Accepting New Reservations 6/15/2020

        Port Stephens
        WorldMark South Pacific Club by Wyndham at Ramada Resort Shoal Bay - Accepting New Reservations 6/15/2020

        Salamander Bay
        WorldMark South Pacific Club by Wyndham Port Stephens - Accepting New Reservations 6/15/2020

        Sebastopol
        Ramada Resort Ballarat - Accepting New Reservations 6/15/2020

        Seven Mile Beach
        Ramada Resort Seven Mile Beach - Accepting New Reservations 6/15/2020

        Surfers Paradise
        Wyndham Vacation Resorts Asia Pacific Crown Towers - Accepting New Reservations 6/15/2020
        Wyndham Vacation Resorts Asia Pacific Surfers Paradise - Accepting New Reservations 6/15/2020

        Sydney
        Club Wyndham Sydney Suites - Accepting New Reservations 6/15/2020

        Torquay
        Club Wyndham Torquay - Accepting New Reservations 6/15/2020
        Wyndham Vacation Resorts Asia Pacific Torquay - Accepting New Reservations 6/15/2020

        Whiterock
        WorldMark South Pacific Club by Wyndham Carins - Accepting New Reservations 6/15/2020

      • Canada

        British Columbia
        Mountainside Lodge - Accepting New Reservations 6/30/2020
        WorldMark Whistler - Cascade Lodge - Accepting New Reservations 7/31/2020
        WorldMark Whistler - Sundance - Accepting New Reservations 7/31/2020
        WorldMark Vancouver - The Canadian - Accepting New Reservations 7/31/2020
        WorldMark Victoria - Accepting New Reservations 7/31/2020

      • Fiji

        Denarau Island
        Club Wyndham Denarau Island - Accepting New Reservations 6/30/2020
        WorldMark Fiji - Accepting New Reservations 6/30/2020

      • Mexico

        Cozumel
        El Cid La Ceiba Beach Hotel - Accepting New Reservations 6/30/2020

        Isla Mujere
        WorldMark Isla Mujeres - Accepting New Reservations 7/31/2020

        Mazatlan
        El Cid Granada Hotel & Country Club - Accepting New Reservations 6/30/2020
        El Cid Marina Beach Hotel & Yacht Club - Accepting New Reservations 6/30/2020
        El Cid El Moro Beach Hotel - Accepting New Reservations 6/30/2020

        Puerto Vallarta
        Plaza Pelicanos Grand Beach Resort - Accepting New Reservations 6/30/2020
        Sunset Plaza Beach Resort & Spa - Accepting New Reservations 6/30/2020

        Rosarito
        WorldMark La Paloma - Accepting New Reservations 6/30/2020

        San Jose Del Cabo
        WorldMark Coral Baja - Accepting New Reservations 6/30/2020

        Zihuatanejo
        WorldMark Zihuatanejo - Accepting New Reservations 6/30/2020

      • New Zealand

        Lake Wanaka
        Club Wyndham Wanaka (Ramada Resort Wanaka) - Accepting New Reservations 6/15/2020

        Rotorua
        Ramada Resort by Wyndham Rotorua Marama - Accepting New Reservations 6/15/2020

      Currently closed through June 1, 2020 and subject to change according to local conditions and regulations.

      Wyndham Dreamland – Bali

      Wyndham Sundancer – Lombok

      Wyndham Grand Kalim Bay – Phuket

      Wyndham Sea Pearl – Phuket

      Club Wyndham Tuscany

      Club Wyndham Normandy

      Club Wyndham Bavaria

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