Club Wyndham Owner Resources: Scambusters

A man and woman sit on a rock up on a hill, staring out over the Golden Gate Bridge in San Francisco, California.

Helping You Stay Safe and Alert

We want to keep you informed, empowered, and on guard against companies that aim to profit by misleading you.

Unfortunately, there are companies that try to take advantage of owners by promising a quick exit, a guaranteed buyer, or a fast cancellation. Some use misleading tactics such as claiming to represent us or the American Resort Development Association (ARDA), and may ask you to pay money upfront or sign away control of your account. Then the promised help never comes. Owners have lost money, hurt their credit, and ended up more stressed than when they started.

Read on for tips on how to spot scammers. If you have questions about scams or believe you’ve encountered an unethical company, give our team a call at 866-515-6989 or write to us at scambusters@travelandleisure.com.

Helping You Stay Safe and Alert

We want to keep you informed, empowered, and on guard against companies that aim to profit by misleading you.

Unfortunately, there are companies that try to take advantage of owners by promising a quick exit, a guaranteed buyer, or a fast cancellation. Some use misleading tactics such as claiming to represent us or the American Resort Development Association (ARDA), and may ask you to pay money upfront or sign away control of your account. Then the promised help never comes. Owners have lost money, hurt their credit, and ended up more stressed than when they started.

Read on for tips on how to spot scammers. If you have questions about scams or believe you’ve encountered an unethical company, give our team a call at 866-515-6989 or write to us at scambusters@travelandleisure.com.

During this time of national crisis, timeshare owners are being targeted with misleading advertising by companies that are preying on the vulnerabilities of people who have had their personal and professional lives disrupted.

There are several solicitations and scare tactics being used by these predatory marketers. Some falsely suggest owners turn over their points in return for money or claim that owners will be assessed for COVID-19 costs. Some try to lure owners into a scheme to pay thousands of dollars to exit their ownership. All promise services they likely do not actually provide.

If you are facing financial hardship, we are here to help you. Before turning to a third-party, we urge you to contact us directly at 866-515-6989 or visit wyndhamcares.com for accurate information about timeshare exit options. Owners, please take note: If you retain a timeshare exit attorney, Wyndham is legally prohibited from working directly with you on a financial solution. If you need help, call us first.

We urge all owners to be aware of these marketing scams and false advertisements. If you suspect one of these firms is preying on you or someone you know, call 1-866-515-6989 or visit email scambusters@wyn.com.

To learn more, visit our consumer safety page.

During this time of national crisis, timeshare owners are being targeted with misleading advertising by companies that are preying on the vulnerabilities of people who have had their personal and professional lives disrupted.

There are several solicitations and scare tactics being used by these predatory marketers. Some falsely suggest owners turn over their points in return for money or claim that owners will be assessed for COVID-19 costs. Some try to lure owners into a scheme to pay thousands of dollars to exit their ownership. All promise services they likely do not actually provide.

If you are facing financial hardship, we are here to help you. Before turning to a third-party, we urge you to contact us directly at 866-515-6989 or visit wyndhamcares.com for accurate information about timeshare exit options. Owners, please take note: If you retain a timeshare exit attorney, Wyndham is legally prohibited from working directly with you on a financial solution. If you need help, call us first.

We urge all owners to be aware of these marketing scams and false advertisements. If you suspect one of these firms is preying on you or someone you know, call 1-866-515-6989 or visit email scambusters@wyn.com.

To learn more, visit our consumer safety page.

An older couple sit on a living room couch looking together at a laptop.

Beware Of Scams

Here's how to spot a scam before it costs you.

Stay Cautious
If someone tells you they can get you out of your ownership fast for a fee, be careful. Once you pay, you may never hear from them again. We will never ask you to pay anything upfront to help with your ownership. Watch out for anyone who says they already have a buyer for your timeshare, or who wants to change or cancel it on your behalf.

Ask Questions
If someone calls saying they're connected to us, ask for their name, their company name, and a number where you can verify them. Do a little digging before you agree to anything. When in doubt, call us directly and we'll help you figure out if it's legitimate.

If you think you've been targeted by a scam, or just got a call that didn't feel right, call our Scambusters Team at 866-515-6989 or write to us at scambusters@travelandleisure.com. We're here to help.

Beware Of Scams

Here's how to spot a scam before it costs you.

Stay Cautious
If someone tells you they can get you out of your ownership fast for a fee, be careful. Once you pay, you may never hear from them again. We will never ask you to pay anything upfront to help with your ownership. Watch out for anyone who says they already have a buyer for your timeshare, or who wants to change or cancel it on your behalf.

Ask Questions
If someone calls saying they're connected to us, ask for their name, their company name, and a number where you can verify them. Do a little digging before you agree to anything. When in doubt, call us directly and we'll help you figure out if it's legitimate.

If you think you've been targeted by a scam, or just got a call that didn't feel right, call our Scambusters Team at 866-515-6989 or write to us at scambusters@travelandleisure.com. We're here to help.