Club Wyndham Owner Resources: Scambusters

A man and woman sit on a rock up on a hill, staring out over the Golden Gate Bridge in San Francisco, California.

What Is Scambusters?

Scambusters is here to provide the most up-to-date information on the latest scams targeting timeshare owners. Your Scambusters team protects you from unscrupulous resale, rental, cancellation, transfer, and relief companies. Since launching these fraud alert efforts years ago, Club Wyndham is more devoted than ever to keeping you informed, empowered, and on guard against companies that aim to profit by misleading you.

Some of these companies claim to be able to help you sell or exit your timeshare, even using misleading tactics such as claiming to represent Club Wyndham or the American Resort Development Association (ARDA). Unfortunately, many owners have trusted these companies, even signing over their power of attorney and paying up-front fees for services that are never completed — leading to anguish, financial hardship, and negative impacts to their credit report.

What Is Scambusters?

Scambusters is here to provide the most up-to-date information on the latest scams targeting timeshare owners. Your Scambusters team protects you from unscrupulous resale, rental, cancellation, transfer, and relief companies. Since launching these fraud alert efforts years ago, Club Wyndham is more devoted than ever to keeping you informed, empowered, and on guard against companies that aim to profit by misleading you.

Some of these companies claim to be able to help you sell or exit your timeshare, even using misleading tactics such as claiming to represent Club Wyndham or the American Resort Development Association (ARDA). Unfortunately, many owners have trusted these companies, even signing over their power of attorney and paying up-front fees for services that are never completed — leading to anguish, financial hardship, and negative impacts to their credit report.

During this time of national crisis, timeshare owners are being targeted with misleading advertising by companies that are preying on the vulnerabilities of people who have had their personal and professional lives disrupted.

There are several solicitations and scare tactics being used by these predatory marketers. Some falsely suggest owners turn over their points in return for money or claim that owners will be assessed for COVID-19 costs. Some try to lure owners into a scheme to pay thousands of dollars to exit their ownership. All promise services they likely do not actually provide.

If you are facing financial hardship, we are here to help you. Before turning to a third-party, we urge you to contact us directly at 866-515-6989 or visit wyndhamcares.com for accurate information about timeshare exit options. Owners, please take note: If you retain a timeshare exit attorney, Wyndham is legally prohibited from working directly with you on a financial solution. If you need help, call us first.

We urge all owners to be aware of these marketing scams and false advertisements. If you suspect one of these firms is preying on you or someone you know, call 1-866-515-6989 or visit email scambusters@wyn.com.

To learn more, visit our consumer safety page.

During this time of national crisis, timeshare owners are being targeted with misleading advertising by companies that are preying on the vulnerabilities of people who have had their personal and professional lives disrupted.

There are several solicitations and scare tactics being used by these predatory marketers. Some falsely suggest owners turn over their points in return for money or claim that owners will be assessed for COVID-19 costs. Some try to lure owners into a scheme to pay thousands of dollars to exit their ownership. All promise services they likely do not actually provide.

If you are facing financial hardship, we are here to help you. Before turning to a third-party, we urge you to contact us directly at 866-515-6989 or visit wyndhamcares.com for accurate information about timeshare exit options. Owners, please take note: If you retain a timeshare exit attorney, Wyndham is legally prohibited from working directly with you on a financial solution. If you need help, call us first.

We urge all owners to be aware of these marketing scams and false advertisements. If you suspect one of these firms is preying on you or someone you know, call 1-866-515-6989 or visit email scambusters@wyn.com.

To learn more, visit our consumer safety page.

An older couple sit on a living room couch looking together at a laptop.

Beware Of Scams

Do you know how to identify a potential timeshare exit scam? Here are some tips to help you spot fraudulent activity:

Stay Cautious – You may be told you can easily exit your timeshare for a fee. While this offer may sound enticing, typically nothing happens after the fee is paid. Remember, Club Wyndham will never ask you to pay anything upfront for assistance exiting your ownership. Be wary of requests or claims to modify or cancel your Club Wyndham timeshare or representatives stating there’s an interested buyer for your timeshare.

Ask Questions – Is the person calling you claiming to be affiliated with Club Wyndham? Ask the caller for specific information such as their name, their company name, location, and their company number so you can verify it. If someone contacts you with an offer about your timeshare, be sure to do your research. When in doubt, reach out directly to your Club Wyndham team.

Most importantly, remember that we are here for you. If you think you may have fallen victim to a scam or have received a phone call that could be a scam, contact the Scambusters team at 1-866-515-6989.

Beware Of Scams

Do you know how to identify a potential timeshare exit scam? Here are some tips to help you spot fraudulent activity:

Stay Cautious – You may be told you can easily exit your timeshare for a fee. While this offer may sound enticing, typically nothing happens after the fee is paid. Remember, Club Wyndham will never ask you to pay anything upfront for assistance exiting your ownership. Be wary of requests or claims to modify or cancel your Club Wyndham timeshare or representatives stating there’s an interested buyer for your timeshare.

Ask Questions – Is the person calling you claiming to be affiliated with Club Wyndham? Ask the caller for specific information such as their name, their company name, location, and their company number so you can verify it. If someone contacts you with an offer about your timeshare, be sure to do your research. When in doubt, reach out directly to your Club Wyndham team.

Most importantly, remember that we are here for you. If you think you may have fallen victim to a scam or have received a phone call that could be a scam, contact the Scambusters team at 1-866-515-6989.