Life happens. Plans change. And sometimes you have to cancel that vacation you’ve been looking forward to. Luckily, you’ve got a flexible cancellation policy in place, just in case.
If you need to cancel your reservation 15 days or more prior to check-in, the points used for the reservation will be returned to the Use Year from which they came and will retain all of their original benefits.
*Cancellations must be made by 11:59 p.m. ET on the 15th day in order for points to be returned.
If you need to cancel your reservation 14 days or less prior to check-in, the points used for the reservation will be forfeited.
For a reservation made within 15 days or less prior to check-in, you have 24 hours to cancel your reservation without forfeiting your points.
For a reservation made the same day as check-in, you must cancel by 11:59 p.m. ET to avoid points forfeiture.
If you need to cancel your reservation, you can do so online or by calling the Vacation Planning Center at 855-670-0758.
Canceling your vacations is a bummer. Be sure to reschedule for another bucket list trip soon.