BOOKING MY VACATIONS

Reservation Modifications

Take your next vacation up a notch and add a few extra days onto your stay. Go ahead, you deserve it. Or, if your plans change as you get closer to your check-in dates, no worries. You can remove a few nights to adjust your timeline. Reservation modifications give you the ability to add or remove up to three nights to the beginning and/or end of an existing reservation. Instead of having to cancel a reservation and rebook for a new length of stay, the reservation modification feature makes it easy for you to tailor your vacation and eliminates the risk of losing your existing reservation.

Modifying your reservation is a quick and easy process, and does not require an additional reservation transaction or housekeeping credit. Here’s how to adjust your vacation dates.

  1. Log in and navigate to the Upcoming Vacations tab on your owner dashboard.
  2. Choose the upcoming reservation you wish to extend and click “Modify.”
  3. From there, you can modify your reservation dates by selecting “Add Nights” or “Remove Nights.”
  4. Your current vacation dates are highlighted on the calendar in gray. You can add up to three days to the beginning or end of your vacation by selecting a new check-in and/or checkout date from the available dates indicated by the circle. Even better, adding and removing nights can be done in the same transaction without an additional reservation transaction required. Simply select your new date and you’ll see how many more points you’ll need or how many will be returned to your account on the right.
  5. If everything looks good, click “Continue” and then “Confirm Changes” to lock in your new vacation dates.
Important Information
  • The total length of stay for your reservation after adding additional nights cannot exceed 14 nights.
  • When removing nights, the total length of stay must meet the resort minimum, which will be indicated in the reservation system if not met.
  • If you intend to extend your stay by adding nights both to the beginning and end of an existing reservation, they have to be completed in two separate transactions.
  • The check-in date and checkout date can only be modified once each (either removing or adding). However, both modification types can be completed in the same transaction.
  • Reservations can be modified to add nights up to two days prior to check-in date.
  • Once modified, the cancellation policy will be based on the new check-in date. If a reservation is modified to add nights within 15 days of check-in, the same-day grace period does not apply.
  • Nights cannot be removed from Bonus Time reservations.
  • Reservations can be modified to remove nights up to 15 days prior based on the check-in date.
  • Added and/or removed nights must be under the same check-in name, and for the same resort and suite type as the original reservation.
  • Points for additional nights are deducted from the Use Year those additional nights fall in. The additional nights will be charged according to the current discounts and promotions that may apply at the time of booking, such as Owner Travel Deals and VIP discounts*.
  • Once a reservation is modified, the changes cannot be canceled. Cancellation will result in the entire reservation being canceled.
  • If you don’t have enough points remaining in the applicable Use Year, you can rent or borrow when making the reservation in the respective booking window.
  • Not all reservations will be able to be modified to remove nights, but you will still be able to add nights. These reservation types include:
       - Existing reservations made prior to the launch of this feature
       - Reservations using Bonus Time
       - Reservations using points rental
       - Reservations using borrowed points
       - Club Pass reservations that have TOT
  • Modified reservations are eligible for Points Protection up to 15 days prior to check-in.

*Only VIP-eligible points are eligible for VIP benefits. Find out more information about VIP eligibility.

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