According to the FBI, the scammers are generally highly fluent in English and engage in complex, lengthy efforts to convince their victims of their legitimacy. They generally contact victims by phone or email and claim to be U.S.-based third-party timeshare brokers, attorneys, or sales representatives in the timeshare, travel, real estate, or financial services industries. In some cases, they will even impersonate well-known U.S.-based companies, to gain trust and establish credibility with their victims. Thousands of timeshare owners have fallen prey to this scam, as the scammers are reportedly very sophisticated in their ability to convince timeshare owners of their legitimacy.