Live like a super star when you stay at this resort, which has hosted celebrities, presidents, and jetsetters. And that’s not the best part. You get easy access to Waikiki Beach, the most famous stretch of sand in the Pacific. Surf’s up.
Travelers to Hawaii must provide proof of negative molecular COVID-19 test prior to departing for Hawaii. Travelers without a negative test result prior to departing are required to quarantine for 10 days upon arrival. This resort does not accept people quarantining per state requirements.
Facial coverings or face masks are required by local or state order and must be worn in all public places. Please be sure to bring your facial covering(s)/mask(s) in order to comply.
Negative molecular COVID-19 test results must be uploaded to Safe Travels Digital Platform and HI’s mandatory travel & health form done 24 hours prior to arrival in HI. Airport screeners will verify.
Temporary flexible cancellation policy available through Mar. 7, 2021. Vacation points, housekeeping credits, reservation transaction(s) used will be returned to account within 72 hours upon cancellation.
Our updated housekeeping protocols for our resort operation teams are in place to minimize potential exposure to COVID-19 for our associates as well as owners and guests. These protocols include temporarily suspending housekeeping services while suites are occupied, including stay-over cleans for extended stays.
The State of Hawaii requires the resort to publish the Health and Safety plan, which is available here.
The following amenities are temporarily closed in order to practice safe social distancing measures:
A $100 refundable security deposit is required at check-in (credit card only).
Guests are subject to the Hawaii Timeshare Occupancy Tax, payable at check-out.
On-site parking is available for $28 per day.
Bell services are provided by a third-party company for a fee upon request.
Front desk hours are 8 a.m.- 9 p.m. If you plan to arrive outside of these hours, you will need to call the resort during office hours to arrange for your keys to be made available.
Please note, the mixed-use Ilikai building may be periodically performing renovations to a select number of neighboring condominiums and common areas. Construction noise, odors, and crew on-site may be experienced.
As a resort located within the Ilikai complex, services offered by other entities may not be available, or may involve fees.
Air conditioning is not complimentary, but is optional for a daily fee. Please contact the resort for specific fee information.